Privacy Policy

This Privacy Policy describes how Texicon Response Group (“we,” “us,” or “our”) collects, uses, and protects personal information obtained through our website and in connection with our junk removal, garage organization, cleanout, and related services.

Information We Collect

We may collect personal information including, but not limited to:

Name, service address, and general contact details provided during inquiries or service requests
Details related to requested services, including photos of spaces or items (such as before-and-after documentation)
Payment-related information, which is processed securely through third-party payment providers
Website usage data such as IP address, browser type, pages viewed, and interactions with our site
Communications exchanged in connection with scheduling, estimates, or service fulfillment

Information is collected directly from you, automatically through our website, or during the course of providing services.

How We Use Information

Personal information is used to:

Provide, schedule, and complete junk removal and garage organization services
Generate estimates, invoices, and service documentation
Communicate regarding appointments, updates, or follow-ups
Improve our operations, service quality, and website functionality
Comply with legal, regulatory, and operational requirements

We do not sell personal information.

Sharing of Information

Personal information may be shared only when reasonably necessary:

With third-party service providers that support payment processing, scheduling, or website hosting
To comply with applicable laws, legal processes, or governmental requests
To protect the rights, property, or safety of Texicon Response Group, its clients, or others

Any third parties engaged are expected to handle information responsibly and in accordance with applicable privacy standards.

Cookies and Website Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may control or disable cookies through your browser settings.

Data Retention

Personal information is retained only for as long as necessary to fulfill services, maintain business records, comply with legal obligations, and resolve disputes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While we take data protection seriously, no system can guarantee complete security.

Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

Request information regarding the personal data collected about you
Request deletion of personal information, subject to legal exceptions
Opt out of the sale of personal information (we do not sell personal data)
Exercise your rights without discrimination

European Union Residents (GDPR)

If you are located in the European Economic Area, you have the right to:

Access personal data held about you
Request correction or deletion of your data
Object to or restrict certain processing activities
Request data portability
Withdraw consent where processing is based on consent

We process personal data based on lawful grounds including contract performance, legitimate business interests, and legal compliance.

Third-Party Links

Our website may contain links to third-party websites. Texicon Response Group is not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices or legal requirements. Updates will be posted on this page.